DISTRIBUTED COMPUTER SYSTEMS SPECIALIST - 71000891
Requisition No:
324581
Agency:
Department of Law Enforcement
Working Title:
DISTRIBUTED COMPUTER SYSTEMS SPECIALIST - 71000891
Position Number:
71000891
Salary:
32,696.
82
Posting Closing Date:
05/19/2021
ABOUT OUR AGENCY:
The Florida Department of Law Enforcement (FDLE) employs more than 1,900 members statewide either at headquarters in Tallahassee or in one of seven regional operations centers (ROCs).
Services are delivered by five key areas:
Executive Direction and Business Support; Investigations and Forensic Science; Florida Capitol Police; Criminal Justice Information Services; and Criminal Justice Professionalism.
Click here for additional information about FDLE.
MISSION:
To promote public safety and strengthen domestic security by providing services in partnership with local, state, and federal criminal justice agencies to prevent, investigate, and solve crimes while protecting Florida s citizens and visitors.
DISTRIBUTED COMPUTER SYSTEMS SPECIALIST 71000891
The Florida Department of Law Enforcement (FDLE) is currently advertising to fill a Distributed Computer Systems Specialist position within the Information Technology Services division.
To be considered as a potential applicant, you must meet the minimum requirements listed below.
Degrees must be from an accredited college or university as recognized by the U.
S.
Department of Education.
MINIMUM
Qualifications:
- A bachelor's degree from an accredited college or university and one year of experience in computer systems analysis, computer programming, or in planning or designing distributed computer systems; or
- A bachelor's degree from an accredited college or university with major course of study in one of the computer sciences or in management information systems; or
- Two years of experience as described above and either (a) completion of a 720-classroom hour program of study from a vocational/technical school or accredited community college in an area of data processing (excluding data entry), or (b) 60 semester or 90 quarter hours of college course work from an accredited institution which includes four courses in computer science or management information systems.
- Any combination of experience in computer systems analysis, computer programming, or in planning or designing distributed computer systems and college education at a rate of 30 semester or 45 quarter hours per year of experience can substitute on a year for year basis for the required bachelor s degree.
DUTIES &
Responsibilities:
The specific duties for this position include:
- Installing, implementing, maintaining and supporting distributed computer systems and departmental desktops/laptops, including:
hardware, software, and communications components and related peripherals; and - Installation of workstations and printers;
- Editing and modifying configuration files for the distributed computer operation system software, applications software and for communications with other computers or peripherals equipment;
- Providing help desk assistance to business area customers, maintain records regarding help desk responses, and updating and closing completed service desk tickets;
- Conducting on-site system reviews to evaluate customer compliance to system standards and procedures; and
- Assisting higher level personnel in the recommendation of appropriate hardware operating system software and application software.
KNOWLEDGE, SKILLS & ABILITIES:
- Knowledge of distributed processing operations, procedures, and equipment;
- Knowledge of Windows 10;
- Knowledge of problem-solving techniques;
- Knowledge of desktop ticketing solutions;
- Knowledge of information security best practices;
- Ability to plan, organize, and coordinate work assignments;
- Ability to remotely troubleshoot and resolve technical incidents;
- Ability to process information logically and solve problems;
- Ability to apply technology solutions to business processes.
- Ability to manage multiple priorities and assignments; and
- Ability to communicate effectively with others verbally and in writing.
HIRING PROCESS:
You will be evaluated for this job based on your previous knowledge and experience.
Additional reviews may be performed to screen for preferred qualifications, experience and education.
Your qualifications will be based on knowledge, skills, and abilities and other elements relevant to this position supported by the information in your application.
Qualifying questions will only be credited if verifiable by the information provided on your application including specifically required software/computer skills.
You may be contacted to participate in a selection process which may consist of written exercises, work samples, skills tests, and interviews.
You may be notified by email to participate in a selection process.
Failure to reply within a designated timeframe may exclude you from further consideration.
Future vacancies may be filled from this position advertisement.
BACKGROUND:
FDLE requires an extensive background process of all recommended applicants.
The elements of a background include:
financial credit check, criminal history of applicant and applicant s immediate family or roommates, personal references, employment verifications, drug screen and fingerprinting.
This information will be utilized to make the final hiring decision.
OUR SALARY &
Benefits:
Starting salary will be the minimum of the class pay range, unless otherwise dictated by FDLE s pay policy.
FDLE is a State of Florida Employer and offers a comprehensive benefits package, including:
- Paid holidays, vacation and sick leave;
- HMO and PPO health insurance options with premiums starting as low as $50 per month;
- $25,000 in automatic life insurance coverage;
- Multiple supplemental insurance options including:
dental, vision, disability and more; - Pension and investment retirement plan options;
- Tax deferred medical and child care reimbursement accounts; and
- State of Florida Tuition Waiver Program.
NOTES:
Preference will be given to current FDLE members who have satisfactorily completed their probationary period or served at least one year in their current position.
Preference may be given to applicants in the State Personnel System who have satisfactorily completed their probationary period or served at least one year in their current position.
REMINDERS:
- Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
For more information, please visit the SSS website:
http:
//www.
sss.
gov. - If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.
Your current retirement benefits may be cancelled, suspended, or deemed ineligible depending upon the date of your retirement.
The State of Florida hires only U.
S.
citizens and lawfully authorized alien workers.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735).
Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace.
All employees are subject to reasonable suspicion drug testing in accordance with Section 112.
0455, F.
S.
, Drug-Free Workplace Act.
VETERANS PREFERENCE.
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.
Candidates claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.
Veterans Preference documentation requirements are available by clicking here.
All documentation is due by the close of the vacancy announcement.
Estimated Salary: $20 to $28 per hour based on qualifications.
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