Advanced Help Desk Support Technician
Fort Myers, FL Fort Myers, FL Full-time Full-time Estimated:
$30.
1K - $38.
2K a year Estimated:
$30.
1K - $38.
2K a year 16 hours ago 16 hours ago 16 hours ago Location:
Information Systems - Department:
IS Information Technology Svcs - Workdays/Nights:
Days 9299 College Pkwy - Shift:
Shift 1 - 8:
00:
00 AM to 4:
30:
00 PM Fort Myers, FL 33919 - Work Type:
Full Time - Exempt:
No Job Summary Remote Position (FL Only) This is a remote position incumbents, who reside in Florida only, may work at home.
There may be occasional situations that require work to be performed on-site at an assigned Lee Health location.
Under general supervision, this position will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions.
Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues.
Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner.
Team members will perform related work as required.
Job Requirements
Responsibilities:
Educational Requirements Degree/Diploma Obtained Program of Study Required/ Preferred and/or High School Diploma or Equivalent Required Additional Requirements Minimum of 1 year of formal education or college beyond high school required.
A plus certification or MCSE/MCSA certification in place of college Experience Requirements Minimum Years Required Area of Experience Required/ Preferred and/or No Experience Required Additional Requirements Knowledge of basic computer skills and networking State of Florida Licensure Requirements Licenses Required/ Preferred and/or Not Required Certifications/Registration Requirements Certificates/Registrations Required/ Preferred and/or MCSE (Microsoft Certified Solutions Expert) Preferred or MCSA (Microsoft Certified Solutions Associate) Preferred US:
FL:
Fort Myers.
Estimated Salary: $20 to $28 per hour based on qualifications.
$30.
1K - $38.
2K a year Estimated:
$30.
1K - $38.
2K a year 16 hours ago 16 hours ago 16 hours ago Location:
Information Systems - Department:
IS Information Technology Svcs - Workdays/Nights:
Days 9299 College Pkwy - Shift:
Shift 1 - 8:
00:
00 AM to 4:
30:
00 PM Fort Myers, FL 33919 - Work Type:
Full Time - Exempt:
No Job Summary Remote Position (FL Only) This is a remote position incumbents, who reside in Florida only, may work at home.
There may be occasional situations that require work to be performed on-site at an assigned Lee Health location.
Under general supervision, this position will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions.
Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues.
Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner.
Team members will perform related work as required.
Job Requirements
Responsibilities:
Educational Requirements Degree/Diploma Obtained Program of Study Required/ Preferred and/or High School Diploma or Equivalent Required Additional Requirements Minimum of 1 year of formal education or college beyond high school required.
A plus certification or MCSE/MCSA certification in place of college Experience Requirements Minimum Years Required Area of Experience Required/ Preferred and/or No Experience Required Additional Requirements Knowledge of basic computer skills and networking State of Florida Licensure Requirements Licenses Required/ Preferred and/or Not Required Certifications/Registration Requirements Certificates/Registrations Required/ Preferred and/or MCSE (Microsoft Certified Solutions Expert) Preferred or MCSA (Microsoft Certified Solutions Associate) Preferred US:
FL:
Fort Myers.
Estimated Salary: $20 to $28 per hour based on qualifications.
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