ER Financial Counselor
Location:
Lee Memorial HospitalDepartment:
Registration ServicesWorkdays/Nights:
Evenings2776 Cleveland AveShift:
Shift 23:
30:
00 PM to 11:
59:
00 PMFort Myers,FL33901Work Type:
Part TimeExempt:
No Job Summary
Summary:
As a first point of access for Lee Memorial Health System customers this position completes and assists with insurance verification, authorization, and financial screening to secure maximum reimbursement for the Health System.
This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare medical necessity.
It also requires excellent verbal, analytical and customer service skills due to the varying methods of continuous communication which occurs telephonically, in person, and bed-side in a direct clinical care setting.
Requires extensive computer knowledge and analytical experience to navigate and interpret information provided by a multitude of payers.
This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times.
Job Requirements
Responsibilities:
Educational Requirements Degree/Diploma ObtainedProgram of StudyRequired/Preferredand/orHigh School Diploma or EquivalentRequiredorAdditional RequirementsPost high school training or college preferred.
Experience Requirements Minimum Years RequiredArea of ExperienceRequired/Preferredand/or1 YearCustomer ServiceRequiredand1 YearHealthcarePreferredor1 YearSchedulingPreferred Additional RequirementsExperience with Epic is a plus.
State of Florida Licensure Requirements LicensesRequired/Preferredand/orNot RequiredCertifications/Registration Requirements Certificates/RegistrationsRequired/Preferredand/orUS:
FL:
Fort Myers Recommended Skills Clinical Works Critical Thinking Customer Service Finance Medicare Multitasking Estimated Salary: $20 to $28 per hour based on qualifications.
Lee Memorial HospitalDepartment:
Registration ServicesWorkdays/Nights:
Evenings2776 Cleveland AveShift:
Shift 23:
30:
00 PM to 11:
59:
00 PMFort Myers,FL33901Work Type:
Part TimeExempt:
No Job Summary
Summary:
As a first point of access for Lee Memorial Health System customers this position completes and assists with insurance verification, authorization, and financial screening to secure maximum reimbursement for the Health System.
This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare medical necessity.
It also requires excellent verbal, analytical and customer service skills due to the varying methods of continuous communication which occurs telephonically, in person, and bed-side in a direct clinical care setting.
Requires extensive computer knowledge and analytical experience to navigate and interpret information provided by a multitude of payers.
This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times.
Job Requirements
Responsibilities:
Educational Requirements Degree/Diploma ObtainedProgram of StudyRequired/Preferredand/orHigh School Diploma or EquivalentRequiredorAdditional RequirementsPost high school training or college preferred.
Experience Requirements Minimum Years RequiredArea of ExperienceRequired/Preferredand/or1 YearCustomer ServiceRequiredand1 YearHealthcarePreferredor1 YearSchedulingPreferred Additional RequirementsExperience with Epic is a plus.
State of Florida Licensure Requirements LicensesRequired/Preferredand/orNot RequiredCertifications/Registration Requirements Certificates/RegistrationsRequired/Preferredand/orUS:
FL:
Fort Myers Recommended Skills Clinical Works Critical Thinking Customer Service Finance Medicare Multitasking Estimated Salary: $20 to $28 per hour based on qualifications.
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